Privacy Policy
Summary of our Privacy Policy
Our privacy commitment: ASAERP has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we will never. This policy tells you what information we collect from you, what we do with it, who can access it, and what you can do about it.
Last updated on: 7th November 2023.
Privacy Policy
1. Introduction
This is applicable if you are using our services:
Subscribed to an ASAERP account
Requested for a demo
Contact us for enquiry via e-mail
We here at Adaptive Seamless Automated (ASA) Technologies, value your privacy and take serious measures in protecting your personal information and our privacy policy is GDPR compliant.
This privacy policy provides you with details of how we collect and process your personal data through your use of our site https://asaerp.com.
By providing us with your data, you warrant to us that you are over 13 years of age.
ASA Technologies is the data controller and processor, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).
We recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://asaerp.com .This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. asaerp.com is a property of Adaptive Seamless Automated (ASA) Technologies, a Nigerian Company registered under the Companies Act, 2020 having its registered office at 42 Farm Road,Mgbuoba ,Port Harcourt,Nigeria
2. Information we collect
2.1 Contact information
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
2.2 Payment and billing information
We might collect your billing name, billing address and payment method when you make a purchase on our website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by online payment management intermediary - Flutterwave or Paystack.
2.3 Information you post
We collect information you post in a public space on our website or on a third-party social media site belonging to asaerp.com.
2.4 Demographic information
We may collect demographic information about you, your business and business needs, events you like, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
2.5 Other information
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
3. We collect information in different ways
3.1 We collect information directly from you
We collect information directly from you when you make a purchase on asaerp.com, book a demo. We also collect information if you post a comment on our websites or ask us a question through phone or email.
3.2 We collect information from you passively
We may use other tracking tools like Google, web analytics, LinkedIN, browser cookies or other external websites for collecting information about your usage of our website.
3.3 We get information about you from third parties
For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.
4. Use of your personal information
4.1 We use information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our website, registration for demo or for other promotional purposes including sending newsletters.
4.2 We use information to respond to your requests or questions
We might use your information to confirm your purchase of service, registration for an event.
4.3 We use information to improve our products and services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
4.4 We use information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
4.5 We use information for security purposes
We may use information to protect our company, our customers, or our websites.
4.6 We use information for marketing purposes
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products. Or, for example, if you buy our services we enrol you in our newsletter automatically. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase.
5. Sharing of information with third-parties
5.1 We will share information with third parties who perform services on our behalf
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of Nigeria.
5.2 We may share information with our business partners
This includes a third party who may help us with implementation of the services subscribed by you and only in case we need to use their expertise on your account. Our partners use the information we give them as described in their privacy policies.
6. Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
6.1 Roles
The regulation distinguishes two main types of entities:
Data controller: Any entity who determines the purposes and means of the processing of personal data, alone or jointly. As a general rule, every organization is a controller for its own data.
Data processor: Any entity who processes data on behalf of a data controller.
We Act As | Data Processing | Kind of data |
Data Controller & Processor | Personal Information like name, email, contact no. of clients, prospective clients who either email us, request for demo | |
Data Processor | Customer Data | Any data stored by our customers in their ASAERP account, they are the database owner and become the Data Controller for it. We only act as the Data Processor |
7. What information about me is stored
We only store the information necessary for billing and contact purposes. This will include the following:
- Your Name - Your Email ID
These are the common information stored with us when you use an ASAERP account. The following information is also stored:
- Phone number of the primary contact person (if shared by the user)- Billing Address (of the company/primary user)
We also store all the data that is requested from you when you signup or "Schedule a demo".
8. Where do you host
We currently host with Linode whose servers/data centers are located in USA,Singapore,UK and Germany.
9. Who can access my ASAERP site
When you create a site, the site would be created with an "Administrator" user that has a default password for setup. You are required to change the administrator password after a successful site setup. Any other user created in your ASAERP site, would be able to successfully access your site. ASAERP authentication comes with 2-factor authentication by default, that helps to futher protect your site from unwanted logins.
10. How do you use my data
Any personal information received will only be used to reply to your queries or fix your bugs (and occasionally send Newsletters which you can opt out of). We do not and never will sell or redistribute your information to any third party.
We may track your visits to the website through Google Analytics.
11. How can I see all the information that is stored with you
Initiate a request to download your data that we have stored in our systems through our support channel.
12. How can I delete all my data that resides with you
We do not sell your data but for your peace of mind you can request to delete your data from our systems. You can request for data deletion through our support channel.
Please note that we can't delete certain details related to billing for legal and auditing purposes.
13. Email Opt-Out
You can opt out of receiving or Unsubscribe our marketing emails. To stop receiving our promotional emails, please email support@asaerp.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
14. Incorrect/Incomplete Information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at support@asaerp.com. We will promptly correct any information found to be incorrect.
15. Contact Details
In accordance with Nigeria Data Protection Act, 2023 and rules made there under, the name and contact details of the Data Protection Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us.
Our full details are:
Full name of legal entity: Adaptive Seamless Automated (ASA) Technologies
Data Protection Officer: Mr. Clement Udi
Email address: support@asaerp.com
Postal address: 42 Farm Road,Off NTA Road,
Mgbuoba, Port Harcourt, 500272
Rivers State,Nigeria
Telephone number: +2348035380185
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at Email address: support@asaerp.com.
16. Taking care of your Password (Password security)
asaerp.com firmly believes in protecting the personal information of the customer. asaerp.com or any of its staff or official will never ask for any password or related information from its customers and the customers are also advised, in order to protect access to their accounts and to other channels, do not disclose the passwords to anyone. Generally, when you make a purchase at asaerp.com, you are required to change your own password once you log into the ERP. It is recommended that the customers necessarily choose their own passwords carefully such that no unauthorized access is made by a third party. You are also advised not to keep any written or other record of the password/s so that no third party could access the same. You should not disclose the password to anyone. In order that the passwords become complex and difficult for others to guess the you should carefully choose the alpha numeric passwords with combination of upper case alphabets and numbers and special characters (like @, %, &, ! etc.) The password is a private information and must be kept confidential by the owner of the username related to the password. If a password is known by someone other than the owner, that username and password could be misused to access resources and information and possibly with criminal intent—and without notice since they would appear as the registered owner. We will bear no responsibility for loss caused to you in relation to password theft or unauthorized access due to weak passwords etc.
17. Updates to this policy
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
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18. Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of Nigeria.